Casinos must find a balance between providing honest players with an enjoyable gaming experience and protecting themselves against cheaters and thieves who try to take advantage. They do this through employing various tools and systems.
Discover how casinos utilize these tools to protect their patrons by reading on. They range from armed security officers, surveillance cameras and facial recognition technology – read further to discover their application within casinos.
Security Officers
Casino security officers monitor casino premises to ensure guest comfort and safety, and monitor gambling operations to detect irregular activities like cheating or theft by casino employees or patrons.
Casinos handle huge sums of money that make them highly susceptible to theft. Trained security personnel employ various strategies and tactics to deter such offenses; detaining people if they suspect cheating at tables or trying to take away chips may be necessary.
Security guards keep security records to identify issues, improve procedures and ensure the safety of guests. These records may include eyewitness testimonies or physical evidence. They also monitor security cameras and notify law enforcement of suspicious activity as soon as they detect it; in addition to this they warn people leaving the property if they loiter or act unrulily.
Surveillance Cameras
Casino security cameras are an integral component of keeping customers and employees safe, helping prevent many forms of security incidents such as cheating and robbery.
Cameras should be equipped to detect tell-tale signs of dishonest play such as looking over shoulders, excessively rubbing hands or fidgeting with money or chips. A centralised system with analytics can assist security personnel to respond faster and more efficiently in responding to incidents on the floor.
Look for cameras that integrate seamlessly with existing security systems and software, as well as those supporting the Open Network Video Interface Forum (ONVIF). This enables integration across a wider array of security systems to streamline security practices at casinos. Furthermore, opt for cameras compatible with analytics software that add value beyond video surveillance – for instance heat mapping, customer movement analysis or similar tasks.
Video Surveillance Systems
Casinos require special security systems to keep the public safe, monitor employees and prevent theft of casino assets – not to mention deterring violent crimes such as fighting. These surveillance systems should work hand-in-hand with casino employees in providing 24-hour protection and deterrence from criminal behavior such as fighting and violence.
Casinos often employ facial recognition software as one of the tools in their arsenal to detect cheaters. This program stores facial features of known cheaters and looks out for them when someone enters the casino. Although not entirely reliable, facial recognition software may help identify potential cheaters and prevent their return to casinos.
Cameras should be deployed throughout a casino, including entrances, escalators, elevators and hallways. Gaming areas must also be covered so security staff can detect cheating or suspicious activity quickly and respond accordingly. Camera systems should be managed from a central location so security staff can act swiftly upon events occurring within their domain.
Cyber Security
Casinos face unique challenges in protecting themselves against cyber attacks, due to dealing with large sums of money and having high staff turnover rates; therefore they must properly vet and train new hires as quickly as possible. Furthermore, due to reliance on digital technology for operations purposes they remain susceptible to hackers.
MGM Resorts and Caesars Entertainment were recently subject to an IoT fish tank thermometer-related cyberattack that demonstrated their vulnerabilities. Hackers exploited an exploit in this device in order to gain entry to their network and access customer data.
Casinos require a cybersecurity solution capable of detecting and mitigating sophisticated threats without disrupting their business operations. Zero trust segmentation and lateral movement protection help casino security managers reduce attack surface by restricting unauthorized access to sensitive data, thus helping prevent security incidents from becoming major disasters that damage brand image and reduce loyalty.
Weapons Detection
Weapons detection technology can make life simpler for security guards and venues by improving operational sustainability and decreasing staff fatigue. Unlike walk-through metal detectors that force patrons to empty pockets and handbags before passing through them, weapons detection systems scan patrons as they move through the venue instead, eliminating the need for them to stop traffic by forcing patrons through metal detectors at random times.
Touchless scanning systems like this one provide real-time detection of hidden items, making them more effective than traditional metal detectors which often falsely alarm due to everyday objects like keys and coins triggering alarm. Furthermore, this technology operates up to 10x faster than typical walk-through metal detectors.
This non-intrusive scanning technology can assist casinos with other security concerns such as identifying problem gamblers. AI technology also detects weapons on casino property in real-time and alerts security staff to remove them quickly from the property.
